We’ve also introduced some new features as part of your Plus plan: Dropbox Passwords to store and sync passwords across all your devices and Dropbox Vault to secure and organize your most sensitive documents. You’ll get 2 TB (2,000 GB) of storage space-that’s enough room to save files from all your linked devices. Sign up now for your free Dropbox Plus trial.

Sync folders on your PC or Mac to Dropbox with computer backup, and recover older versions or restore deleted files with version history and file recovery.Scan documents, receipts, IDs, photos, and more using your mobile device and transform them into high-quality PDFs, so you can view and send anywhere.Easily send large files by copying and pasting a link you can give to anyone, even if they don’t have a Dropbox account.Access any file in your account-even offline-and preview over 175 different file types with no special software required.Automatically upload videos and photos from your camera roll to cloud photo storage-all in the background-for easy video sharing and photo sharing.With advanced sharing features, it’s easy to share and send photos or files to family, friends, and co-workers. Back up and sync your pictures, videos, documents, and other files to cloud storage and access them from any device, anywhere. If desired, click Add or upload files here to add an attachment to your reply.Dropbox lets you upload, save, and transfer photos and files to the cloud.

Under Add a reply, type your response in the text box.

Click the ticket you’d like to reply to.

Scroll to the section titled Your ticket history, and click View tickets.

Closed tickets can’t be re-opened, but you can create a followup ticket if your issue is not resolved.

Closed tickets are tickets that have been closed after a resolution has been reached or there’s been no reply from either side for 96 hours.

You can still do the same things with closing tickets as you can with open tickets, they will just appear red as a warning that they are about to close.

Closing tickets are within 24 hours of closing.

You can reply to the support agent, see when a reply was received, and check when a ticket will close.

There are 3 different support ticket statuses-open, closing, and closed. Under Your ticket history, click View tickets.To view the full list of your support tickets: You can view all of your tickets with Dropbox support in a single place.

Dropbox customer service billing